Salesforce Billing: Asset Lifecycle Management, Orders Without CPQ Quotes, Financial Transaction Reports, and Alignment for Canceled Billing Calculations

Reps can now get visibility into what customers have bought, using dashboards that show quantity, amount, and monthly recurring revenue throughout an asset’s lifecycle. Create orders and order products without ordering them from a CPQ quote. Gather information about financial actions and store it for reporting and ERP integration. And align canceled billing calculations between Salesforce CPQ and Salesforce Billing.

Note

You need Salesforce CPQ to install Salesforce Billing. Some subscriptions offer this package for an extra cost. For pricing, contact your Salesforce account executive.

Understand What Your Customers Have Bought by Using Customer Asset Lifecycle Management
Use Customer Asset Lifecycle Management to provide visibility into products your customers have bought, from initial sale through the end date of a subscription or service. Account, sales, and service reps can now see an asset’s quantity, amount, and monthly recurring revenue (MRR) at any point during an asset’s lifecycle. They can also see related invoice lines, the source of a change, and other information. Your business consolidates purchases in one system, making subscriptions and other complex products easier to manage, and showing trends in a dashboard and reports. Developers or integrators automate creation of, changes to, and cancellation of lifecycle-managed assets using new objects and fields that enhance the Asset object.
Create Orders and Order Products Without CPQ Quotes
Manage your orders and order products in Salesforce and Salesforce Billing without first creating a CPQ quote. You can now create an order and its order products on your own or through API and then pass them to Salesforce Billing. We call this type of order a standalone order. They’re useful if you manage your quotes and opportunities in an external platform but plan to use Salesforce Billing for order management and billing.
Gather Information About Financial Actions on Salesforce Billing Objects
Gather information about financial actions and store it for reporting and ERP integration. Finance transaction records help you track financial transactions based on actions taken in Salesforce Billing, allowing you to simplify your ERP integration. Finance balance snapshots help you track balance changes over time and report on historical balances or balances as of a certain date. Use Salesforce and Tableau reports to track important financial information and address aging or bad debt circumstances across all the records affected by a financial action.
Align Cancellation and Amendment Calculations Based on Billing Periods
We made it easier to align canceled billing calculations between Salesforce CPQ and Salesforce Billing.
Demonstrate Salesforce Billing Payment Functionality with Test Gateway Adapters
Now it’s it easier to test Salesforce Billing payment features and demonstrate them with partners and potential customers. You can provide payment demonstrations with a test payment gateway adapter that doesn't require a connection to an established payment gateway.
Capture Externally Authorized Payments in Salesforce Billing
Capture externally processed payment authorizations and manage them in Salesforce Billing.
Billing Period Creation Logic Was Updated
We fixed an issue where Salesforce Billing calculated billing periods incorrectly. Previously, Salesforce Billing would create incorrect billing periods following a period where the final month did not contain the order product’s billing day of month. The offset billing periods would cause unexpected invoice line balances for customers.

Salesforce Billing: Asset Lifecycle Management, Orders Without CPQ Quotes, Financial Transaction Reports, and Alignment for Canceled Billing Calculations

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