Sales: Sales Cadence Improvements for High Velocity Sales, Global Models for Einstein Lead Scoring, Opportunity Deal Change Highlights, and Multi-Cloud Support for Billing
Organize and share sales cadences in folders, pause sales cadences, and change step ownership. Use Einstein Lead Scoring even when you don’t have enough data of your own. Use opportunity deal change highlights to see what’s changed in the pipeline. Create invoices and bills for orders that originate from B2B Commerce, Service Cloud, and other systems. Plus, Call Coaching users can share voice calls. Get more out of Einstein Activity Capture with new connection and configuration options. And sales reps get even more productive with emails and templates.