Salesforce Order Management: Process Exception Management, Return Merchandise Authorizations, and Other Enhancements

Enhancements to Salesforce Order Management include the addition of tools to help you detect and respond to issues—process exceptions—that interrupt normal order processing, a new return order data model for managing return merchandise authorizations, new and updated order summary flows, the ability to configure custom payment methods, and the ability to create order summaries with custom numbers and statuses.