To minimize interruption to your business, Salesforce now gives users read-only access during splits, instance migrations, instance switches, and certain other maintenance events. Previously, Salesforce was unavailable during these times. This feature is available in Salesforce Classic only.
|Available in: All Editions|
When Salesforce is in read-only mode, you can navigate within the application and view and report on your business data.
During read-only mode, you can’t:
- Add, edit, or delete data
- Perform any actions in Salesforce that modify your Salesforce
data. For example:
- Post on Chatter
- Use LiveAgent
- Refresh dashboards
- Perform API write or edit actions
- Perform bulk API read actions
- Save new or edited reports
When your organization is in read-only mode, desktop and mobile browser users see a banner at the top of their browser window:If a user tries to perform an action that isn’t available in read-only mode, an error message notifies them that Salesforce is read-only. After the maintenance is complete, users are prompted to log in again.