Salesforce Overall: Lightning Experience on iPad, Optimize Your Org, and Work Smart with Split View

Access Lightning Experience on your iPad, use the Lightning Experience Configuration Converter and Salesforce Optimizer App to help you transition to Lightning Experience, and breeze through your records with split view for standard navigation. Also, add walkthroughs to your app, and use improved prompts to help get your users up to speed.

Access Lightning Experience on iPad Devices (Generally Available)
Enjoy the full desktop version of Lightning Experience on your iPad using Safari.
Work Through Lists with Ease Using Split View for Standard Navigation
Do you often find yourself working through multiple records in a list? With split view, you can see a list view and a record side by side. To move on to a new record, select it from the split view, and the new record opens with the list still in view. No more navigating back and forth between your list and your records. Split view is great for going through records in sequence or for quickly skimming through a set of records. The split view panel is collapsible for extra flexibility.
Lightning Experience Transition: Transition Assistant, Optimizer, Configuration Converter
Prepare your org and users with tools that automate and speed up the transition to Lightning Experience.
Lightning Experience Engagement: Walkthroughs, In-App Guidance Builder, Prompts
Walkthroughs join the In-App Guidance family. There’s a new builder in town that’s perfect for creating prompts and walkthroughs. Users can move floating prompts around.
Management Suite Renamed to WDC
The suite of sales-management and service-management tools long known as Work.com has been renamed to WDC. All the features are still available, but all product and documentation references say WDC instead of Work.com
Salesforce Anywhere: Streamline and Optimize Salesforce Collaboration (Beta)
Centralize the Salesforce collaboration experience and increase team productivity with Salesforce Anywhere. Your users can chat with teammates inside Salesforce and get customized alerts about Salesforce data changes. And, when your users are on the go, they can use the Salesforce Anywhere mobile app to stay up to date.
Salesforce Surveys: Deeper Org Integration and More Tools for the Builder
Create or update records based on customer responses, personalize surveys with merge fields, and gather feedback post-chat or across a customer's lifecycle. Set initial default settings for surveys. Improve response rates with more question types, a cool new way to share invitations, and improved translator experience.
Lightning Scheduler: Automatic Resource Assignment, Anonymous Scheduling, Enhanced Scheduling Experience for Global Users, and More
Let your users breeze through appointment scheduling with automatic resource assignment. Anonymize appointments to protect your resources’ privacy and to have the flexibility to reassign different resources if initially assigned resources become unavailable. To better serve global users, Lightning Scheduler now supports kilometers in addition to miles, and users now see appropriate date and time formats on flow screens based on their locale.
Search: Find Information Faster and Get the Most Relevant Results
Amp up your productivity using Search. You can find the records you want more easily and take action right from the search results page.
Redirect Notices for External URLs
To provide greater security, we now process and redirect links to external URLs, or any location outside Salesforce.
Get the Trailblazer.me Experience on Salesforce Help
Salesforce Help now uses Trailblazer.me for sign-up, login, and profile and settings management. When users open a link from the Help Menu directing them to Salesforce Help, they log into their Trailblazer.me account first.
Einstein Voice Assistant Is Being Retired (Beta)
Einstein Voice Assistant is scheduled to be retired on July 10, 2020.
Lightning Extension’s Dark Mode Feature is Temporarily Disabled
Dark mode is disabled while we resolve some performance issues. We’re working to make it available again.
Require Secure HTTPS Connections (Update, Enforced)
Require Secure HTTPS Connections was an update in Spring ’20 and was enforced in production orgs on May 1, 2020. As part of updates related to Google Chrome’s SameSite cookie changes, HTTPS connections are required to access Salesforce. HTTP connections are no longer permitted. This update enabled the Require secure connections (HTTPS) setting on the Session Settings Setup page and prevented it from being disabled. The Require secure connections (HTTPS) for all third-party domains setting isn’t affected by this update.
Open Hyperlinks in Formula Fields Correctly (Update, Enforced)
If you have formula fields that contain a HYPERLINK function, Lightning Experience ignores the target value when attempting to open the link. This update ensures that the target value for hyperlinks is honored, whether it’s explicitly configured or set by default. This update was first made available in Winter ’19 and is enforced in Summer ’20.
Keep Working with Tab-Focused Dialogs (Previously Released Update)
In Lightning console apps, dialogs no longer stop you from interacting with the rest of the UI. This release update limits the focus of dialogs triggered by a workspace tab or subtab to only the tab that triggered it. This release update was first made available in Winter ’20.
Create More Records from Global Profiles
Save time and reduce errors by cutting down on manual data entry when creating records from global profile data with C360 Global Profiles search. Create records on lead and contact standard objects along with the previously supported account object in your org.

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