Link Directly to Actions and Flows in the Mobile App

Save time and taps for your field service workers with URIs that launch flows and quick actions in the mobile app. For example, use a deep link to run a custom flow. You can also pass data in the URI, for example to pre-fill some fields.

Where: This feature applies to all editions with Field Service in the Field Service Mobile app.

How: You can link to quick actions that create a record, update a record, or run a Field Service Mobile Extension. Use the following format:

com.salesforce.fieldservice://v1/sObject/recordId/quickaction/quick_action_api_name

You can link to flows using a mobile app extension that calls the flow. Use the following format, with the app extension name URL-encoded:

com.salesforce.fieldservice://v1/sObject/recordId/flow/app_extension_api_name