Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Use Enhanced Letterheads to Increase the Effectiveness of Lightning Email Templates

Standardize the information in the header and footer of an email template with enhanced letterheads. Include your company’s logo and contact information, or add legal disclaimers and subscription links. Create your enhanced letterhead in a rich text editor, or paste in your own custom HTML for full control of styling. Add merge fields, images, and links.

Where: This change applies to Lightning Experience in Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions.

Who: To create and edit enhanced letterheads, you need the Modify All Data permission or administrator rights. Anyone can use enhanced templates.

How: To add content, style, and images to your letterhead, open the App Launcher, and select Enhanced Letterheads.

Enhanced letterhead

To ensure content stays intact, the header and footer can’t be edited when a user inserts a template with an associated enhanced letterhead.


You can edit the header and footer in the Cases email composer.