To ensure your users have an optimal experience using Salesforce1, we will be
removing support for the older Android 4.2 and 4.3 operating systems. Shortly after the
completion of the Winter ’16 release, version 8.0 of the Salesforce1 downloadable app
for Android will be available from Google Play. This version will install only on
Android phones running 4.4 or later. The release of Salesforce1 for Android, version 8.0
marks the formal end of support for Salesforce1 on pre-4.4 operating systems and for
older versions of the Salesforce1 for Android downloadable app. To ensure a smooth
transition for your organization, we recommend that your users update their devices to
Android 4.4 or later before attempting to install Salesforce1 for Android, version
While users can continue to run previously installed, older versions of Salesforce1
on devices running Android 4.2 or 4.3, Salesforce will no longer provide support
in the form of bug fixes or enhancements for any issues users may encounter.
With Winter ’16, the Salesforce1 mobile browser app is supported on Android phones
and tablets running Android 4.4 or later. Users aren’t prevented from accessing
the mobile browser app on older operating systems but may encounter performance or
other issues that Salesforce won’t address.