Manage Your Customers’ Communication Subscriptions

Keep track of data related to the communications your customers subscribe to, such as newsletters or appointment reminders. Store when and how your customers consented to be contacted and information on their preferred timing. You can also record the channels, such as email addresses and phone numbers, through which you can reach them.

Where: This change applies to Lightning Experience, Salesforce Classic, and all versions of the Salesforce app in all editions.