Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, and Unlimited editions.
When: This functionality is available later in the Spring ’20 release.
Who: If your org is eligible, all users with a Salesforce user license can see opportunity scores. However, you can manage user access through the Sales Cloud Einstein For Everyone permission set.
Why: Artificial intelligence is a must-have for sales teams competing in today’s marketplace. Einstein Opportunity Scoring gives each opportunity a score, from 1 to 99, which is available on opportunity records, list views, the forecasts page, and reports.
How: Follow the in-app prompt to get started with Einstein. Or, from the Assisted Setup page in Lightning Experience Setup, click Turn It On. We take care of the rest by creating a scoring model, adding the score field to page layouts, and assigning the permission set to users.