Sales: High Velocity Sales Email Branching and Email Scheduling, Task-Queue Assignment, and Revenue Recognition Reports for Salesforce Billing

High Velocity Sales managers can branch sales cadences based on email engagement, and sales reps can schedule when emails are sent. Let reps share their workload by assigning tasks to queues. Use Salesforce Billing Revenue Recognition API to report on revenue recognition at any stage of the sales and finance process. Einstein Opportunity Scoring is available without a Sales Cloud Einstein license. Collaborative Forecasts now supports inline editing in the opportunity list. Sales reps can specify email arrival times to increase the chances of an email being read. And Pardot adds new analytics tools, including a dashboard for Einstein Behavior Scoring and an Account-Based Marketing analytics app template.

High Velocity Sales: Sales Cadence Email Branching, Email Scheduling, and Enhanced Reporting
Sales managers can branch sales cadences based on email engagement. Sales reps can schedule email send dates and times. Managers and reps can see more details in High Velocity Sales reports and dashboards.
Sales Cloud Einstein: Enjoy Simplified Data Requirements
The data requirements for several Sales Cloud Einstein features are now simpler, making it easier to get meaningful sales intelligence within Salesforce.
Core Sales Features: Einstein Opportunity Scoring for Everyone, Easier Forecast Editing, and More Territory Forecast Types
Einstein Opportunity Scoring is available to all eligible Sales Cloud users. Forecast users get inline editing for the opportunity list. Salesforce now supports six more territory forecast types. Use Process Builder, Flow Builder, and workflow rules to automate key processes for opportunity contact roles. Map LinkedIn consent and hidden fields to custom lead fields in Salesforce. And improve your customers’ shopping experience by creating a path on the Fulfillment Order object.
Productivity Features: Send Later, List Email Drafts, Email Threading, and Task Queues
Your sales reps are on their way to increased productivity with several new features. They can now schedule an email to arrive at the perfect day and time. And list emails are easier to write now that reps can save a draft and come back to their work. With email threading, reps can see an entire conversation in one place, without getting lost in the replies and side conversations. And your reps can efficiently share work items by assigning tasks to a queue.
Gmail™ Integration: Improved Transparency to Respect Email Privacy Settings, Logged Event Classification, and Template Updates
We added information about customers’ email privacy settings directly in the integration so that reps know how to best communicate with customers. When logging events to Salesforce, reps can now identify the event type. And we updated the template flow, making it easier to create templates and add them to emails.
Integration with Microsoft®: Email Privacy Notifications, Lightning Sync Setup Changes, and Salesforce for Outlook Announcements
We added information about customers’ email privacy settings directly in the integration so that reps know how to best communicate with customers. Lightning Sync has some setup changes that can affect you, depending on your version of Microsoft Exchange. Salesforce for Outlook has announced its December 2020 retirement. And for Salesforce for Outlook customers who are affected by the Microsoft® Internet Explorer® 11 retirement for Lightning Experience, we provide steps for restoring access.
Salesforce CPQ and Billing: Ordering Usage Products with Evergreen Subscriptions, Smarter Configuration Rules, and Flexible Revenue Schedule Creation
Order usage products related to evergreen subscriptions. Access more fields in the configurator. Edit quote line consumption schedules directly in the quote line editor. Use triggers, process builders, and API to create revenue schedules anytime on any Salesforce object. And prevent users from creating backdated amendments.
Pardot: Einstein and Account-Based Marketing Analytics, Business Snippets, and More Goodies
Spring ’20 brings you an exciting batch of analytics tools including an Einstein Behavior Scoring dashboard and an Account-Based Marketing analytics app template. Plus, check out new uses for Snippets, two Engagement History dashboards, a handful of related lists, and updates to our B2B Marketing Analytics datasets and dashboards.
Other Changes in the Sales Cloud
Data.com Prospector and Data.com Clean have been retired.
Data.com: Prospector and Clean Have Been Retired
Data.com Prospector and Data.com Clean licenses can no longer be renewed. These products are scheduled for retirement on July 31, 2020. Existing contracts will be honored.

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