Customizable Groups Now Generally Available

We're pleased to announce the biggest improvement to Chatter groups in years! Now, all Chatter groups are completely customizable. With this feature, Groups take a quantum leap and become quick, easy containers for providing any kind of rich collaborative experience you want to give to your members. This feature is available in communities using Lightning-based templates.

What does this mean? Previously you could use Community Builder to change which components appeared in your Groups, but every group would look the same. Now, every group can have its own layout. This means components, actions, publisher, and related lists can all be customized to meet a given use case perfectly.


A group devoted to providing support to customers could have its publisher default to Questions, and components arrayed around the feed containing a welcome video, a FAQ, top KB articles, the user's list of open cases, and anything else needed to provide top-notch support experience.