Set Org Defaults for How Activities Display on Record Pages

Control how your users view activities on record pages. Set the default view to the newer expandable activity timeline, or choose the activities related lists view that will feel familiar to Salesforce Classic users. Users can switch between options whenever they want.

Where: This change applies to Lightning Experience in Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions.

Why: Activity timeline shows details for each task, event, and email in an expandable timeline view.

An example of an activity timeline

Related lists shows details for each task, event, and email in the Open Activities and Activity History related lists. Users who are familiar with Salesforce Classic might feel more at home working with the related lists activities view.

An example of a related lists view

How: To change the default activities view, in Setup, enter Record Page Settings in the Quick Find box, and select Record Page Settings.
Record Page Settings setup page, showing the Related Lists and Activity Timeline activities views
Note

Note

If you turn on Lightning Experience after Summer ’19, you configure these settings in the Lightning Experience Transition Assistant before you enable Lightning Experience, or in Setup after enabling Lightning Experience.