Monitor Chatter Posts with New Resources and Actions

Chatter resources are now available for Entity policies, and Cases have been added to Data Export policies. The new Freeze User action is available for Entity policies for Chatter resources. For example, policies can examine the contents of feed comments and questions and then freeze the user or block the resource if the content doesn’t meet the policy. Freezing a user completely blocks the user that triggered the policy from accessing their account.
You can monitor various aspects of your Chatter posts. The new entity resource types for Chatter are:
  • Chatter Message
  • Feed Comment
  • Feed Item
  • Idea
  • Question
Salesforce Classic supports all Chatter resources, while Lightning Experience supports only the Feed Comment and Feed Item resources.