Include Topics and Feeds in Community Global Search Results

Community searches now include topics and all feed posts in search results, making it easy for your customers to find the answers they need. This functionality is available in communities based on Customer Service (Napili) and Lightning Bolt solutions.

To see topics in search results, add the topics object to the Global Search Results component. The system searches topic names, not descriptions.

Community Builder component for Global Search Results, showing topics

To see results from all feed types in a community (including questions and posts on records), select Show search results from all feeds, including questions, posts, and comments. If you choose to not include searches from all feeds, the search results use a condensed form of the feed (compact feed).

Community Builder component for Global Search Results, showing discussions