Organize Your Community’s Top Articles by Topic

Give your customers more direction when they’re browsing your knowledge articles. Using the Top Articles by Topic component, you can organize topics in one view. Articles populate under the topics, ranked by view count.


You can use this component if you’ve already set up topics in your community and have mapped articles to topics.

In Community Builder, create a standard page for your community. Although the component is responsive and works with any page layout, we recommend the page layout with one full-width column. After you create a page, drag the Top Articles by Topic component into the content area of the page. The component lists the first three topics it finds in the system alphabetically. You can add up to 21 topics in one component, and each topic can show up to 10 articles.

Top Articles by Topic component on a community page