Mark the Sentiment of Your Feed Posts and Comments (Pilot)

Turn on Sentiment Analysis to give your feed posts and comments a positive, neutral, or negative sentiment score. Sentiments are then stored in Salesforce so that you can track and report on the general mood of your community.

Go to Administration | Preferences and select Enable Sentiment Analysis on Posts and Comments to turn on tracking.

Note

Note

During the pilot of this feature, not all Sentiment Analysis functionality is available. For this release, Sentiment Analysis categorizes and stores sentiments.

Important

Important

We provide Sentiment Analysis to selected customers through a pilot program that requires agreement to specific terms and conditions. To be nominated to participate in the program, contact Salesforce. Pilot programs are subject to change, so we can’t guarantee acceptance. Sentiment Analysis isn’t generally available unless or until Salesforce announces its general availability in documentation or in press releases or public statements. We can't guarantee general availability within any particular time frame or at all. Make your purchase decisions based on generally available products and features.