Salesforce1: Everything That’s New

Our latest round of new and improved Salesforce1 features makes it easier to access Salesforce on the go.

The Salesforce1 mobile app is available for all editions, except Database.com, without an extra license. Your org’s Salesforce edition and licenses, as well as a user’s assigned profile and permission sets, determines the Salesforce data and features that are available to each Salesforce1 user.

Salesforce1 Enhancements and Changes Android Downloadable App iOS Downloadable App Mobile Browser App Setup in the Full Site
Device and Browser Support
Updated Salesforce1 Requirements Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Data Access and Views
Improved Support for Picklist and Multi-Select Picklist Fields on External Objects Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
New Rate Limit Applied to External Object Search Results Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Navigation and Actions
Navigate to a Record Directly from an Action Success Message Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Search
Get More Information About Records Before You Tap Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Search for Opportunities Using the Account Name Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Get Search Results for More Objects Checkmark icon indicating true
New Search Experience in Salesforce1 for Android Checkmark icon indicating true

(New in v13.0)

Sales Features
Navigate Easily to Person Accounts Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Create Contacts Quicker from Account Records Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
See Which Campaigns Accounts Are Responding To Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Add Members to Campaigns from Accounts Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Track Campaign Field History Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Other Changes to Campaigns Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Productivity Features
Get Event Attendee Details in the Calendar When You Sync Microsoft® Office 365® with Salesforce Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Create Tasks and Activities with New Buttons Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Delete Charts from List Views Checkmark icon indicating true
Turn Off Feed Tracking for Notes Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Person Accounts Show All Notes in Related Lists Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Convert Old Notes to Lightning Experience with the Salesforce API Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Microsoft Integration
Microsoft® Contacts and Events Sync More Frequently Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Google Integration
Sync Contacts Between Salesforce and Google Contacts Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Google® Contacts and Events Sync More Frequently Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Customer Service Features
The Send Email Quick Action Is Renamed Email Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Get Answers on the Go With Knowledge Articles in Salesforce1 Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Reports and Dashboards
Legacy Charts in Salesforce1 Will Retire in Spring ’18 (Phased Retirement) Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Chatter
Tag Posts and Comments with Topics Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Sort Feed and Discussion Global Search Results by Relevance Checkmark icon indicating true
Salesforce Communities
Poll a Community from Your Mobile Device Checkmark icon indicating true
Business Logic and Process Automation
Embed Your Flows in Lightning Pages (Generally Available) Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Reassign Approval Requests Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Recall Submitted Approval Requests Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
View Approval Comments Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
Other Enhancements
Rich Text Editors for Custom Fields Get a New Look Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true
See the Assignment Checkbox in Salesforce1 Checkmark icon indicating true Checkmark icon indicating true Checkmark icon indicating true