Receive Notifications about Posts to Groups

Mobile users can learn about new posts in groups they’re members of—even if they aren’t specifically mentioned—with a new notification type. These alerts are available as in-app notifications for all versions of Salesforce1 and also as push notifications in version 7.3 of the Salesforce1 downloadable apps. Mentions and new comments in group feeds don’t trigger notifications.
Groups available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

Group notifications indicate the name of the colleague who posted and the group posted to. If multiple people post to a group in the same day, each new notification reflects the total number of posts so far.

To make group notifications available to your users, Salesforce1 in-app and push notifications must be turned on. From Setup in the full Salesforce site, click Salesforce1 Setup | Notification Options.

Users enable group notifications for themselves from the full Salesforce site by selecting the email every post option on each desired group’s page. This option now turns on the Salesforce1 group notification type in addition to standard email notifications.

If users find group post push notifications too distracting, they can easily opt out while continuing to see in-app notifications about these activities in the notifications list. In the Salesforce1 navigation menu, tap Settings | Push Notification Settings then turn off Posts to a group

Note

Note

Group notifications aren’t supported in communities.