Disable Click-to-Call with the Do Not Call Field

Have a contact that doesn’t want to be called? Select the Do Not Call field on lead, contact, or person account records to disable one-click calling.
edit record modal with do not call field

If you don’t see the Do Not Call field, you might need to add it to the object’s page layout. From Setup, enter Object Manager in the Quick Find box, then select Object Manager. Select an object, add the Do Not Call field to the page layout, and save.