Streamline Community Creation with the Enhanced Wizard

Galvanize your community customization with an enhanced wizard for creating a community. Create a community from Setup by following the prompts to select one of five templates to apply to your community. Define your template and community properties in one place, then use the newly expanded Community Builder to finish designing and organizing your community—with no need to go back to Studio.
Available in: Enterprise, Performance, Unlimited, and Developer Editions

User Permissions Needed
To create, customize, or publish a community : “Create and Manage Communities

OR Publisher User field enabled on the user detail page


Site administrator or designer role assigned at the site level

When you create a community, you choose from three responsive, self-service templates plus one App Launcher template and one standardized structure for customizing with Visualforce.



If you base your new community on one of the responsive self-service templates, use the enhanced Community Builder to brand and edit your community pages. Community Builder also lets you update your community’s template.

With the self-service templates (Koa, Kokua, and Napili), you can create a self-service community that gives your customers easy access to knowledge articles.

With the App Launcher template (Aloha), give community users Salesforce Identity features, including their own App Launcher. The App Launcher provides single sign-on access to useful applications from Salesforce and other service providers in one view.

With the Salesforce Tabs + Visualforce option, use Visualforce to customize a standardized structure, as you could prior to the Spring ’15 release.

Create a community from Setup by clicking New Community above the All Communities list. The wizard prompts you to choose a template, and guides you through specifying your template’s properties (if relevant).

Community Creation Choose a Template

Community Creation Wizard Name Your Community

Community Creation Wizard Success

For more information on which templates are available and how to use them to optimize your community, see the Community Templates for Self-Service Implementation Guide.