Get started with Service Cloud faster than ever. The out-of-the-box
setup assistant does the heavy lifting—link your support email and add your team members.
This process sets up everything you need to start resolving cases the same day: the Lightning
Service Console App, custom profiles, Email to Case, queues, and the case Lightning record page.
We also add prebuilt Quick Text, macros, and Lightning Flows to streamline your workflow.
Where: This change applies to Lightning Experience in Enterprise, Performance,
Unlimited, Professional, and Developer editions.
Who: Service Setup Assistant is available to Salesforce orgs with Service Cloud
How: To get started with Service, click Service Setup Assistant
from the Setup menu.