Stabilize URLs for Visualforce, Experience Builder, Site.com Studio, and Content Files (Previously Released Update)

We’re removing the instance names from Visualforce, Experience Builder, Site.com Studio, and content file URLs. An instance name identifies where your Salesforce org is hosted. Removing the instance name makes domains shorter and easier for users to remember. This update applies to orgs that have a deployed My Domain. After this update is activated, a URL that includes the instance name, such as a bookmark, automatically redirects to the new hostname. This update was first made available in Spring ’18.

Where: This change applies to Lightning Experience and Salesforce Classic in Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer editions.

When: This update is enabled automatically in sandbox orgs when they are created or refreshed. Salesforce enforces this update in all orgs in Summer ’21. To get the major release upgrade date for your instance, go to Trust Status, search for your instance, and click the maintenance tab.

Why: When we remove the instance name from your URLs, your hostnames change. For example:
  • MyDomainName--PackageName.visualforce.com replaces MyDomainName--PackageName.InstanceName.visual.force.com
  • MyDomainName--c.documentforce.com replaces MyDomainName--c.InstanceName.content.force.com
  • MyDomainName.builder.salesforce-communities.com replaces MyDomainName--sitestudio.InstanceName.force.com

All *.content.force.com URLs are replaced with *.documentforce.com.

How: We recommend that you test this update in a sandbox. Ensure that the new URLs work with firewalls and proxy servers in the network path between your users and Salesforce. Firewalls and proxy servers that filter by hostname must also trust the following:
  • *.visualforce.com
  • *.documentforce.com
  • *.salesforce-communities.com

If your users access Salesforce using the Apple® Safari® browser version 13.1 or later, Visualforce pages can fail to display when this update is enabled. We recommend instructing your users to use a different supported browser.

To enable this update, from Setup, in the Quick Find Box, enter Release Updates, and then select Release Updates. For Stabilize URLs for Visualforce, Experience Builder, Site.com Studio, and Content Files, follow the testing and activation steps.

Note

Note

This update can log out users who are accessing Visualforce, Experience Builder, Site.com Studio, and content file URLs. To minimize disruption, consider applying this update during off-peak hours.