Einstein Activity Capture: New Connection Options, More Control Over How Data Flows, and a New Email Insight
If you use Microsoft Office 365, you can now connect all your Einstein Activity Capture users to Salesforce at once. Set your configuration to sync events and contacts only from Salesforce to the connected account. Or you can stop contact and event data from moving between applications altogether. Reps know when action is needed thanks to the new Request email insight. Plus, we made improvements to how emails and events are shared, made it easier to add users to a configuration, and enhanced the Activities dashboard.