Access New and Updated Order Management Flows

The Create Order Summary flow has been updated and a new Create Process Exception flow has been added.

Where: This change applies to Salesforce Order Management, which is available for an additional cost in Lightning Experience in Enterprise, Unlimited, and Developer editions.

Why: The Create Order Summary flow has been updated to use a record type trigger for initiation, instead of a Process Builder flow. This means that you only need to clone the Flow Builder flow for this release. The Process Builder flow included in previous releases is no longer required.

A new Create Process Exception flow has been added to implement the new Process Exception Management feature. This flow uses the ProcessExceptionEvent platform event trigger to create a process exception.