Multi-Factor Authentication: Safeguard Account Access

The changes and challenges we face this year make it more important than ever to implement strong security measures that safeguard your business and customers. Amid the increasing complexity of today’s security landscape, user credentials alone are no longer adequate to guard against unauthorized account access. To add extra protection from threats like phishing attacks and credential stuffing, we strongly recommend turning on multi-factor authentication (MFA). We’re here to help you make the transition with the new Multi-Factor Authentication Assistant.
Note

Note

In previous releases, multi-factor authentication was called two-factor authentication.

MFA requires users to prove they’re who they say they are by providing two or more pieces of evidence—or factors—when they log in. One factor is something the user knows, such as their username and password combination. Other factors are verification methods that the user has in their possession, such as the Salesforce Authenticator app or a physical security key. By tying user access to multiple, different types of factors, it’s much harder for a bad actor to access your Salesforce environment.