Salesforce Einstein: Build Bots Faster with Templates, Make Opportunity Scoring More Relevant with Filters, and Search Personalization Is Generally Available
Learn about these Einstein features and more!
Personalization is now generally available. Enable this feature and all other features at the org level with just a few clicks. Get better natural language searches (beta) now that common words are ignored, and go ahead and rename an object supported by natural language search. Einstein Search can find it.
This Einstein Bots release is all about bringing more bots to more people. Get started with Bots faster by creating a bot from a template in Guided Setup. Build robust intent models with Input Recommender, and invite more team members to build and manage your intent model with enhanced permissions. We’re adding three new languages and innovative accessibility features to Map View. And you can add custom context variables to your bot to capture important incoming information about your customers.
When setting up Einstein Opportunity Scoring, choose to have Einstein look only at certain opportunity records and custom fields. Use Einstein Lead Scoring even when you don’t have enough data of your own. And get more out of Einstein Activity Capture with new connection and configuration options.
Sales managers can stop worrying about which stores their sales reps must visit next because Einstein does it for them. Visit recommendations are based on and tailored to address your unique business requirements. Create one or more strategies based on your business requirements in Einstein Next Best Action.
Customize user prompts for improvements. Use the new Predict function to get predictions in process automation formulas. Determine whether your data has a normal distribution with the new QQ plot.
Einstein Recommendation Builder delivers personalized, AI-driven recommendations of anything to anyone. Einstein Prediction Builder supports record-level insights for numeric predictions.
Not a data scientist or machine-learning expert but still want to integrate AI into your apps? Use the Einstein Vision and Language APIs to easily AI-enable your apps with image recognition and natural language processing. Using the Einstein Vision APIs, you can leverage pre-trained classifiers or train custom classifiers to solve a vast array of image recognition use cases. With the Einstein Language APIs, you can harness the power of natural language processing to analyze text and infer the sentiment or intent behind the text. Make your apps smarter and look like a genius at the same time.