Organize Salesforce CMS Content with Folders

Create and edit folders to easily organize content in your Salesforce CMS workspace, and share links to folders with others in your org.

Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions.

Who: To create and edit folders, you must have a content admin role in that CMS workspace or be a Salesforce admin.

Why: Now it’s easier to organize all content types into folders. In your workspace (1) create folders with a hierarchy of up to five levels (2) with the click of a button (3). Edit and rename folders to fine-tune your CMS, and delete empty folders you no longer need. Add content directly to folders and move content within folders (4). Each folder has a unique folder ID that appears in the URL (5). This means you can bookmark the URL to find a folder quickly and share the link to specific folders with other members of the workspace. New features within a CMS folder.