Scan and Scroll the Activity Timeline

Improvements to the activity timeline make scanning, finding, and acting on activities easier for your sales reps. Expanded scrolling—up to 32 activities—reduces clicks and eases scanning for the activity that a rep is looking for. Grouping activities in the activity timeline by month lets reps find activities quickly and make sense of periods of time without customer activity. Relative dates, for example, one, two, or three months ago, let reps see the pace of activities.

Where: This change applies to Lightning Experience in Essentials, Professional, Enterprise, Performance, and Unlimited editions.

Why: Monthly groups of activities make it easier to find that event in May or the email received three months ago.

The activity timeline

Note

Note

We recommend that you put the activity timeline component at the bottom of a layout, with no other components beneath it.