Improvements to the activity timeline make scanning, finding, and
acting on activities easier for your sales reps. Expanded scrolling—up to 32 activities—reduces
clicks and eases scanning for the activity that a rep is looking for. Grouping activities in the
activity timeline by month lets reps find activities quickly and make sense of periods of time
without customer activity. Relative dates, for example, one, two, or three months ago, let reps
see the pace of activities.
Where: This change applies to Lightning Experience in Essentials, Professional,
Enterprise, Performance, and Unlimited editions.
Why: Monthly groups of activities make it easier to find that event in May or the email
received three months ago.