Find Archived Activities Faster
Where: This change applies to Lightning Experience in Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions.
Why: Reps can view the history of their work with customers, including archived activities (1), from several places.
Clicking View All (2) in the Activity History related list opens the Activity History tab.
In the Activity History tab, reps can sort entries. They can click the subject (1) to open and edit activities, or use the row-level dropdown (2) to edit or delete activities.
Clicking View All in the activity timeline opens the All Activity History list.
The All Activity History list is ideal for printing.