Harness the Power of Salesforce CMS (Generally Available)
Where: This change applies to Lightning Experience in Essentials, Enterprise, Performance, Unlimited, and Developer editions. Salesforce CMS is available via Lightning and Salesforce Tabs + Visualforce communities.
Who: To access Salesforce CMS and create content, you must be a Salesforce admin or have a contributor role in that CMS workspace. To add a community as a channel to a CMS workspace, you must have admin privileges in that community. To organize and publish content in a community, you must have appropriate privileges in that community.
- Content isn't just for Lightning communities anymore. Get content created and managed in Salesforce CMS using Chatter REST API or Apex and add it to Salesforce Tabs + Visualforce communities.
- Create custom content types to meet your content creation needs, like banners, product announcements, or FAQs, with the ManagedContentType in Metadata API. Custom content types appear as forms in the Salesforce CMS app and can also be used as a way to create collections for publication.
- In the Salesforce CMS app, Share To... is now Channels. Still the place to add communities that share content, just a new name to look for in CMS Workspaces.
- In Community Workspaces, we've enhanced Collections. Now manual and dynamic CMS Content collections are based on a specific content type to help you target content delivery better.
- In Community Workspaces, each content type gets its own content detail page to give you better presentation control.
- In Community Builder dozens of new layout options let you get creative with enhanced CMS Components, giving you greater ability to match your needs and your imagination.
How: To see Salesforce CMS in the App Launcher, Communities must be enabled in your org. Users must have Salesforce CMS enabled in Custom App Settings and CMS Workspaces must be set to Default On in Tab Settings of their profile in Setup.