Manage Contributors and Their Roles in Builder

Role-based access makes it easy to control who can do what as your team builds and customizes your site in Community Builder. Add contributors and assign roles from the Administration tile in Community Workspaces.

Where: This change applies to Lightning communities accessed through Lightning Experience and Salesforce Classic in Enterprise, Essentials, Performance, Unlimited, and Developer editions.

Why: Managing a community used to be a challenge because administrators with community management permissions had complete access to all communities and their functionality. Administrative access was required to make most community updates. Now you can add users as contributors to Community Workspaces in a specific community and assign them one of the following roles.

Experience admin
These contributors can do just about everything in an assigned community. They have access to Community Builder, can manage contributors, and publish the site.
Publisher
These contributors help you build and publish. They have access to Community Builder and they can publish the site in an assigned community. They can’t manage contributors. They have read-only access to the Community Workspaces Administration | Contributors tab.
Builder
These contributors help build the assigned community. They have access to Community Builder. They can’t publish the site or manage contributors. They have read-only access to the Community Workspaces Administration | Contributors tab.
Viewer
These contributors have read-only access to Community Builder in an assigned community. They can’t publish the site or manage contributors. They have read-only access to the Community Workspaces Administration | Contributors tab.
How: To add contributors, you must be a Salesforce admin or an experience admin in that community. In your community, go to Community Workspaces, and select the Administration tile. Then select Contributors | Add Contributor, and assign roles as required.
Note

Note

Each contributor must meet these prerequisites.

  • The Create and Set Up Communities permission is disabled.
  • The user’s profile or permission set has been added to the community from Administration | Membership.

Add Contributors screen