Who: To use the provider data model, you must have the Health Cloud license provisioned in your org. Users need the Health Cloud and the Health Cloud Platform permission set licenses.
Where: This change applies to Lightning Experience and all versions of the Salesforce app in Professional, Performance, and Unlimited editions where Health Cloud is enabled.
- In an insurance organization, you want to engage physicians to improve outcomes and reduce the cost of care.
- In a provider organization, you want to connect to partner providers to make sure your patients are getting all the care they need, and to drive referrals to your own services.
- In a Life Sciences organization, you need to work closely with physicians to identify and deliver the devices, medications, and services they need.
How: Import provider data using the comprehensive provider data model, and create an informational card for each provider to centralize your provider interactions.