Manage Delivery Settings for Approval Requests

Use Notification Builder to choose desktop and mobile delivery channels, including supported Salesforce apps, for standard notification types. Previously, Salesforce defined the delivery channels for standard notifications. Now you have more control over approval request notifications.

Where: This change applies to Lightning Experience in all editions, except Database.com. You can send notifications to users in Lightning Experience and Salesforce Classic in all editions, to users in the current Salesforce mobile app in all editions, except Database.com, and to users in the new Salesforce mobile app in all editions, except Essentials and Database.com. You can send notifications to users in Mobile Publisher apps for an extra cost.

How: To learn more, see Manage Delivery Settings for Standard Notifications with Notification Builder.