Snap-Ins Chat: Custom Labels, Snippet Settings File for Communities, and Chatting Across Tabs
Set your own labels in your snap-in for each of your Snap-ins
deployments. Create a snippet settings file to include snippet-only customizations in your
Communities snap-ins. Customers can take their chat across multiple tabs and windows, so they
don’t lose their chat while they browse your website. Also, get chat event notifications and
utilize Live Agent improvements.