Run a Full Sync Without Contacting Pardot Support

Creating a custom prospect field used to mean that you had to contact support to trigger a full sync to update the field values for prospects. Now, an admin can queue all prospects for sync after saving a new custom field.

Where: This change applies to all Pardot accounts with fewer than 500,000 prospects.

Who: Admins and users with permissions to create custom fields can start a full sync.

How: When you save a new custom field in Pardot, you’re prompted to queue all prospects for sync. During a full sync, other prospect data syncing is slowed. If you create multiple custom fields at once, wait until you create the final field to sync.