Use the Improved Rich Text Editor
The Salesforce CPQ rich text editor now uses the same HTML tags as
Lightning Experience, which makes for a more consistent experience. The new rich text editor uses
a few different HTML tags compared to the rich text editor that we used in Salesforce CPQ Summer
’18 and earlier.
Where: This change applies to Salesforce Classic and Lightning Experience in all Salesforce CPQ editions.
How: Here are some of the most commonly used HTML tags that changed.
| Old HTML Tag | New HTML Tag |
|---|---|
| <acronym> | <abbr> |
| <b> | <strong> |
| <br> | <p> or <p><br><p> |
| <i> | <em> |
Rich text fields that sales reps saved in an earlier version of Salesforce CPQ might have small differences after you save them in Winter ’19. We added an alert when you first open a rich text field that you saved in an earlier CPQ version.
The new rich text editor shows some tags differently. When working with the enhanced rich text
editor, here are some additional changes to keep in mind.
- Most content is wrapped in <p> instead of <div>. Rich text content that you formatted before Winter ’19 is wrapped in <p> after you open and save it with the new rich text editor.
- Closing tags are removed if they’re not required. For example, <img src=”someSource”></img> becomes <img src=”someSource”>.
- Content usually ends with <p><br></p>.