Bot Clicks Filtered from Pardot Actions and Reports

By default, Pardot now ignores clicks from certain IP ranges that are associated with email security scanners. Although we collect all clicks and click-through data, the new defaults remove scanner activity from reports. Activity from these IP ranges also is no longer used to fire completion actions, scores, or triggers. The setting can be changed.

Where: All Pardot Editions

How: To change the default behavior and allow bot clicks to trigger activity and appear in reports, navigate to Admin | Automation Settings | Visitor Filters. Remove entries that begin with the prefix [PD-SYS].