Use the Questions With and Without Answers Report to See Your Community in Action

The Questions With and Without Answers report shows you the questions asked in your community and if they’ve been answered. You get insight into who’s asking questions, how often they are answered, and who is answering them. Unlike the existing question reports, this one shows questions across all objects in the community and includes both answers and best answers.

Where: This feature is available in all communities accessed through Lightning Experience and Salesforce Classic. Communities are available in Enterprise, Performance, Unlimited, and Developer editions.

When: This report is available in the Winter ‘19 Community Management Package on the AppExchange, available soon after the release.