Roll Out the Welcome Mat for New Lightning Experience Users

The first time that users log in to Lightning Experience they’re presented with useful resources for getting up and running quickly. You can customize the content to introduce the targeted resources that your users need.

Where: This feature applies to Lightning Experience in Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions.

When: The ability to turn off or to customize the welcome information was made available on August 16, 2018. The welcome mat started appearing to users the first time they log in to Lightning Experience the end of August 2018.

Who: The welcome mat is shown only to Lightning Experience–enabled users who are logging in to the interface for the first time.

Why: Help users ramp up quickly and reap all the productivity benefits of Lightning Experience. Users can also access these helpful resources at any time on any page by selecting Welcome to Lightning Experience from the Help menu.

First time log in welcome mat

Two different welcome mats appear: one when a user first logs in to Lightning Experience, and another when a user is automatically switched from Salesforce Classic to Lightning Experience. Both types of welcome mats are updated when you use custom content. You can use parameters to customize the content of the welcome mats individually.

How: From Setup in Lightning Experience, enter Onboarding in the Quick Find box, and then select Onboarding & Assistance. Find the Lightning Experience Welcome Mat section.

The welcome mat is enabled and displays the default resources created by Salesforce. To display a custom welcome mat, create a CSP trusted site before updating.