Customization: Einstein Next Best Action Pilot and Enhancements to Lightning App Builder and Lightning Flow

Continue making your org smarter with the Einstein Next Best Action pilot. Make your Lightning pages more dynamic and more useful with a new component visibility rule parameter and new components. Beef up your flows with a host of new screen components, expanded limits, and the ability to deploy flows and processes as active.

Einstein Next Best Action: Recommend Actions and Offers Using Strategies (Pilot)
Integrate business rules, predictive models, and data—both inside and outside of Salesforce—to deliver the right offer at the right moment to the right person. Perhaps you have offers that are relevant only under particular conditions, such as an upgrade or a discount. Or maybe service agents have multiple ways to assist customers, and you want to guide the agent to the most appropriate action. Consider using Einstein Next Best Action.
Predict What’s Next in Your Business with Einstein Prediction Builder (Beta)
Einstein Prediction Builder continues its beta program in this maintenance release. When you buy Einstein Analytics Plus or Einstein Predictions, you get Einstein Prediction Builder for free.
Lightning App Builder: Component Visibility Rule Enhancements, Managed App Editing, and New Components
Get increased control over who sees which components using visibility rules based on standard and custom user permissions. Edit managed apps inside the Lightning App Builder. Augment your Lightning pages with new components.
Lightning Flow: Screen Components Galore, CI/CD Support, Stretching the Limits
Add more functionality to your flow screens with seven new screen components. If your org deploys changes using a continuous integration and continuous deployment model, you can now deploy processes and flows as active. We also made it easier to track process and flow test coverage. Don’t let default per-org limits stop you from automating business processes. By default, you now get more total processes and flows, active processes and flows, and paused or waiting flow interviews.
Data Protection and Privacy: Consent Preferences Using REST API, Community User Access to Data Privacy Records
Regardless of whether you’re complying with data protection and privacy regulations, such as the General Data Protection Regulation (GDPR), track certain privacy preferences when your customers request them. Data privacy records, based on the Individual object, help you do that.
AppExchange: Personalized Recommendations and Search Filters
Find the AppExchange solutions that interest you with the new Recommended for You section. Get personalized solution recommendations based on your past searches, installs, and other aspects of your AppExchange experience. Use search filters to hone in on solutions that match your business requirements.
General Setup: Custom Field Management Improvement (Pilot), Import and Integration Tools in Setup, Approval Requests to Queues
View where a custom field is referenced, such as a formula, layout, or report with the Where Is This Used? button (Pilot). The new Integrations page in Setup is your one-stop shop for import and integration tools. View your approval requests in queues no matter which Salesforce experience you’re using.

No matches found