Microsoft® Integration: Task Management, Pardot Engagement, and Sync for the Masses
Get your reps working their deals in Outlook email and calendars.
Access to Salesforce tasks, more email template options, and even Pardot Engage features get
your reps to master the sales process. What’s new with Lightning Sync? Service and Force.com
licenses. Read about it!
- Lightning for Outlook: Time-Saving Features and New Insights
- It’s now possible to use Salesforce Classic templates in Lightning for Outlook. With tasks debuting in Lightning for Outlook, keeping tabs on to-do lists is easier for your sales team. Get a taste of artificial intelligence with Einstein Lead Scores for leads on your emails.
- Lightning Sync for Microsoft Exchange: Set Up Service Cloud and Force.com Users
- Lightning Sync is available for Service Cloud and Force.com user licenses. Depending on which objects are available through the license, reps can sync contacts, events, or both between their Microsoft® applications and Salesforce.