- Create or edit events outside of Salesforce using Google Calendar on your company’s G Suite account.
- Create or edit Salesforce events using Lightning Experience or Salesforce1. Events created or edited from Salesforce Classic don’t sync with Google Calendar.
If that description hits home, you can start syncing your reps’ events in both directions. First, work with your Google API administrator to prepare your G Suite account to sync events. Next, from reps’ Lightning Sync configurations, select Sync Both Ways for events.
Selecting Sync Both Ways limits some Calendar functionality in Salesforce Classic. To learn more, see “Lightning Sync Considerations” in Salesforce Help.