Google Integration: Flexible Record Matching, More Template Options, Two-Way Event Sync, and Required Change to Lightning Sync Setup
Get your reps working their Salesforce deals in Gmail™ and Google Calendar™. Lightning for Gmail gives reps added flexibility when they’re matching email recipients with relevant Salesforce records. More email template options, Einstein lead scoring, and Salesforce tasks get reps working smarter—not harder. Lightning Sync now includes two-way event sync for Lightning Experience, Salesforce for Android, Salesforce for iOS, and Salesforce mobile web users. In addition, customers syncing events from Google Calendar to Salesforce need to update their Lightning Sync setup to continue syncing events in Winter ‘18. These changes apply to Lightning Experience, Salesforce Classic, and all versions of the Salesforce app.