Increase Security with Encryption for Chatter (Generally Available)

Mass encryption and decryption of Chatter data is now generally available. With encryption for Chatter, your company can confidently comply with privacy policies, regulatory requirements, and contractual obligations for handling Chatter data. Encrypted fields work normally throughout the Salesforce user interface, business processes, and APIs. This feature is available in Lightning Experience, Lightning communities, Salesforce Classic, Salesforce for Android, Salesforce for iOS, and Salesforce mobile web.

To enable encryption for Chatter, contact support. We’ll help you set it up.

Note

Note

When you encrypt a field, existing values aren’t encrypted immediately. Data’s encrypted as it’s added and used, for example, after you add or edit field content.

What’s encrypted?
  • Feed posts and comments
  • Feed questions and answers
  • Link labels and URLs
  • Feed polls and poll choices
  • Content from your custom Rich Publisher Apps (new with this release)

You can’t filter encrypted fields.

Note

Note

If you participated in the pilot, turn encryption for Chatter off and on again to include the new fields. Contact Salesforce for assistance with encrypting all previously created data.