Do More with Work Orders

Winter ’17 includes a suite of enhancements to work orders, including Professional Edition support, work order templates, in-app notifications, and criteria-based sharing. This feature is available in both Lightning Experience and Salesforce Classic.
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with the Service Cloud

Note

Note

The Winter ’17 enhancements to work orders are available only if Field Service Lightning is enabled in your org.