Accessibility in Lightning Experience

Learn about how Salesforce has improved accessibility in Lightning Experience to ensure a better experience for users.
Available in: Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions

Full Keyboard Access Support

  • Interactive Components Follow Best Practices: We’ve designed Salesforce’s interactive components—including menus, modals, dialogs, tabsets, auto-complete combo boxes, and tree views—to use international best practices set by the W3C.
  • Improved Cursor Placement: When a page loads, the tab focus is located on the main content of the page, making it easier to navigate.
  • Skip Links Improve Navigation: To move directly to the navigation menu, click the Skip to Navigation link. To move to the beginning of the main page content, click the Skip to Main Content link.

Support for Screen Readers

  • Consistent Heading Levels: We’ve use consistent heading levels to make it easier for users who use screen readers to navigate pages. For example, we use H1 headings for main page content. We use H2 headings for page subsections, such as related lists.
  • Shortcuts Increase Accessibility of Dashboard Reports: To display a chart as a table, select the chart and press Enter.

Support for Browsers and Assistive Technology

  • Screen Reader Testing: We’ve tested the Lightning Experience with NVDA on the latest versions of Firefox and Internet Explorer on Windows and on the latest version of Safari with VoiceOver on Mac OS X.
  • Designed to Comply with U.S. Government and International Best Practices: Other browsers and screen reader combinations that follow Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA are likely to work as well.