Upgrade your mailability model for simplified email marketing
settings and more clarity about a prospect’s mailable status. After you upgrade, prospect records
include a mailability section showing the factors that determine whether the prospect can receive
marketing emails. View their overall mailable status, Do Not Email and Opted Out settings, and
bounce information. And edit these settings in Automation Rules, Engagement Studio, and prospect
Where: This change applies to all Pardot editions with Salesforce Professional,
Enterprise, and Unlimited editions.
How: Admins can enable the mailability changes from the banner that appears in the
After you upgrade, you can view and edit mailability settings on the prospect record.