Simplify selecting and sharing multiple records for offline workers. Help mobile workers
know when your company records and shares their location, and give customers better insight into
their mobile workers’ location.
Briefcase Builder (Generally Available)
Explore a better way to make offline record data available to your users with Briefcase Builder. Briefcase Builder helps you select records to share offline with Field Service workers by efficiently narrowing down record data based on the users and connected apps that you select. Now you can create an offline platform experience that is flexible, easy to use, and responsive to your mobile workers’ needs.
Increase Transparency About Location Sharing
Build trust among your mobile workers, who now get access to details in Location Settings about when your company records and shares their location.
Improve Location Accuracy for Appointment Assistant
Give customers better insight into their mobile worker’s location while waiting for their appointments. When workers travel to their appointments, Appointment Assistant updates their location every 60 seconds instead of the update frequencies that you established for geolocations in Settings.
