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Guest User Security
Grant access to records owned by high-volume customers to
unauthenticated guest users. And update the email address used on the guest site user record to
safeguard data.
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Grant Unauthenticated Guest Users Access to Records Owned by High-Volume Users
Choose whether to include records owned by high-volume community or site users when you create guest user sharing rules. By default, guest user sharing rules include only records that match the rule’s criteria and are owned by authenticated users, guest users, and queues. Because of security improvements in Experience Cloud sites, this setting is the only way to grant guest users access to records owned by high-volume users. -
Update Guest User’s Email Address (Update)
When you create an Experience Cloud or Salesforce site, Salesforce automatically creates a guest site user. In any site created before the Summer ’21 release, the email address for the site guest user record was that of the Salesforce user who created the site. After the Summer ’21 release, the system generates a dummy email address to use in the guest site user record. -
Update Guest User Licensing
Update your unauthenticated guest users in sites created before Spring ’21 to the provisioned guest user license, which gets updated automatically.